Bestfitness, Bodysolid, Powerline, exercise equipment and fitness equipment.

	Producten

	Home Gyms
	Functional Gym Centers
	Freeweight Toestellen
	Banken
	Crossover Toestellen
	Ab & Rug Toestellen
	Borst & Armen Toestellen
	Benen & Heupen Toestellen
	Opties
	Commerciële Toestellen
	Gewichten & Halters
	Bars & Pro-Grips
	Matten & Accessoires
	Cardio
	Fitness Tools

	Selectie per Spiergroep

	Rug
	Buikspieren
	Biceps / Triceps
	Shouders
	Borst
	Benen / Heupen
	Kuiten

	Selectie per Merk

	Body-Solid
	Powerline
	Best Fitness
	Pro Dual Line
	Pro Club Line & Leverage

SERVICE AND PARTS

To place an order for genuine Body-Solid parts or service - call, fax or email your request to our dedicated Customer Service center.

BEST FITNESS
Tulpenlaan 50
B-3550 Heusden
Belgium
Tel : 0032 11 32 52 56
Fax : 0032 11 /49 02 21
Email : info@bestfitness.eu

VERY IMPORTANT :
When ordering replacement parts, please have the following information available.
Most of the info you can find on the manual and assembly plan which you can found in the box.
1.    Model number.
2.    Date of purchase.
3.    Name of Dealer.
4.    Dealer location.
5.    Parts numbers.
6.    Description of parts.
7.    Age of equipment.
8.    Description of problem(s)
9.    Ship to address.
10. Phone number.

Return Policy on all Fitness Equipment products

If you are not fully satisfied within 7 days of the delivery date, please return your order to us.
Mail our dedicated customer service and they will assign to you a Return Authorization Number (RAN) which allows us to keep track of the return.

The returned product must be in new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition, not dirty and not washed. We cannot accept returns for an item with any indications that it has been used.

Return shipping costs are your responsibility unless the item is damaged or defective. All returns are subject to a 30% restocking fee and must be returned within 1 week (7 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order please call us before we ship the product as once it leaves the warehouse we have incurred our cost.

Note : Shipping charges cannot be refunded.

Please allow us 10-14 days once we have received your return to process and credit your credit card.

Damaged or Defective Items

If your order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense.

Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.
We work hard to make your shopping experience at Bestfitness.eu an enjoyable one.

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited.

All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.

Canceling Your Order

If you have placed an order and would like to cancel it, please email us at info@bestfitness.eu within a day. We make every attempt to cancel your order as long as the product has not left the warehouse Once the product has left the warehouse and on route to its destination we will not be able to reverse the process and cannot cancel the order.